Caribbean Diamond Double beds & Sofa Bed
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- + 25 more features
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Multiple guests reported dirty public restrooms (lobby/pool areas), inconsistent housekeeping (missing towels, incomplete linen changes) though some rooms/stays were acceptable; cleanliness is a notable weakness.
Many reviews praise very friendly and helpful staff and all-inclusive service, though a minority reported rude or unprepared employees and aggressive timeshare sales; overall staff interaction is a strong positive.
Infrastructure and general location are praised (good resort layout and beachfront), but guests note long distances between areas, limited transport/transfer logistics, and a rough beach/currents in places.
Rooms are appreciated for size, jacuzzis and general infrastructure, but issues reported include poor beds/pillows, noisy AC, and occasional missing or low-quality amenities.
Resort offers many pools, varied activities for all ages, multiple restaurants and strong infrastructure; some paid extras exist, but the variety and facilities are frequently highlighted as excellent.
Several guests complained about extra charges despite 'all inclusive' (paid activities, high-priced items like coconut water, transport fees) and felt some services/food did not match price expectations.
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2 Double Beds and 1 Double Sofa Bed 781-sq-foot individually decorated room, furnished balcony with garden views Relax - Outdoor private hot tub Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - A pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Sofa bed, laptop-compatible safe, and iron/ironing board; cribs (free) available on request Comfort - Air conditioning and daily housekeeping Eco-friendly - LED light bulbs Need to Know - No rollaway/extra beds available, bed sheets not available Non-Smoking Room is accessed via exterior corridors
1 King Bed and 1 Double Sofa Bed 781-sq-foot individually decorated room, furnished balcony with garden views Relax - Outdoor private hot tub Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - A pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Sofa bed, laptop-compatible safe, and iron/ironing board; cribs (free) available on request Comfort - Air conditioning and daily housekeeping Eco-friendly - LED light bulbs Need to Know - No rollaway/extra beds available, bed sheets not available Non-Smoking Room is accessed via exterior corridors
2 Double Beds and 1 Double Sofa Bed 781-sq-foot individually decorated room, furnished balcony with garden views Relax - Outdoor private hot tub Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Blackout drapes/curtains and turndown service Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Sofa bed, laptop-compatible safe, and iron/ironing board; cribs (free) available on request Comfort - Air conditioning and daily housekeeping Eco-friendly - LED light bulbs Need to Know - No rollaway/extra beds available, bed sheets not available Non-Smoking Room is accessed via exterior corridors
2 Double Beds and 1 Double Sofa Bed 781-sq-foot individually decorated room, furnished balcony with garden views Relax - Outdoor private hot tub Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Blackout drapes/curtains and turndown service Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Sofa bed, laptop-compatible safe, and iron/ironing board; cribs (free) available on request Comfort - Air conditioning and daily housekeeping Eco-friendly - LED light bulbs Need to Know - No rollaway/extra beds available, bed sheets not available Non-Smoking, pet friendly Room is accessed via exterior corridors
1 Double Bed and 1 Double Sofa Bed 781-sq-foot individually decorated room with a furnished balcony Relax - Outdoor private hot tub Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Blackout drapes/curtains and turndown service Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Sofa bed, laptop-compatible safe, and iron/ironing board; cribs (free) available on request Comfort - Air conditioning and daily housekeeping Eco-friendly - LED light bulbs Need to Know - Bed sheets not available Non-Smoking Room is accessed via exterior corridors
1 King Bed and 1 Double Sofa Bed 781-sq-foot individually decorated room with a furnished balcony Relax - Outdoor private hot tub Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Blackout drapes/curtains and turndown service Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace Comfort - Air conditioning and daily housekeeping Eco-friendly - LED light bulbs Need to Know - No cribs (infant beds) available, bed sheets not available Non-Smoking Room is accessed via exterior corridors
Guests will have a special experience as the quadruple room features a hot tub. The spacious quadruple room provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
2 King Beds and 1 Double Sofa Bed 815-sq-foot individually decorated room, furnished balcony with garden views Relax - Outdoor private hot tub Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Blackout drapes/curtains and turndown service Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Sofa bed, laptop-compatible safe, and iron/ironing board; cribs (free) available on request Comfort - Air conditioning and daily housekeeping Eco-friendly - LED light bulbs Need to Know - No rollaway/extra beds available, bed sheets not available Non-Smoking Room is accessed via exterior corridors
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a minibar, a coffee machine and a dining area. The unit has 3 beds.
1 King Bed and 1 Double Sofa Bed 781-sq-foot individually decorated room, furnished balcony with garden views Relax - Outdoor private hot tub Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - A pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Sofa bed, laptop-compatible safe, and iron/ironing board; cribs (free) available on request Comfort - Air conditioning and daily housekeeping Eco-friendly - LED light bulbs Need to Know - No rollaway/extra beds available, bed sheets not available Non-Smoking Room is accessed via exterior corridors
1 King Bed and 2 Double Sofa Beds 1715-sq-foot individually decorated room, furnished balcony with garden views Relax - Outdoor private hot tub Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Blackout drapes/curtains and turndown service Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Sofa bed, laptop-compatible safe, and iron/ironing board; cribs (free) available on request Comfort - Air conditioning and daily housekeeping Eco-friendly - LED light bulbs Need to Know - No rollaway/extra beds available, bed sheets not available Non-Smoking Room is accessed via exterior corridors
2 Double Beds and 1 Twin Sofa Bed Furnished balcony with garden views Relax - Outdoor private hot tub Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Blackout drapes/curtains and turndown service Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Sofa bed, laptop-compatible safe, and iron/ironing board; cribs (free) available on request Comfort - Air conditioning and daily housekeeping Eco-friendly - LED light bulbs Need to Know - No rollaway/extra beds available, bed sheets not available Non-Smoking Room is accessed via exterior corridors
1 Double Sofa Bed and 1 King Bed 781-sq-foot individually decorated room, furnished balcony with garden views Layout - Bedroom Relax - Outdoor private hot tub Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Blackout drapes/curtains and turndown service Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Sofa bed, laptop-compatible safe, and iron/ironing board; cribs (free) available on request Comfort - Air conditioning and daily housekeeping Eco-friendly - LED light bulbs Need to Know - No rollaway/extra beds available, bed sheets not available Non-Smoking Room is accessed via exterior corridors
1 King Bed and 1 Double Sofa Bed 781-sq-foot individually decorated room, furnished balcony with garden views Relax - Outdoor private hot tub Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Blackout drapes/curtains and turndown service Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Sofa bed, laptop-compatible safe, and iron/ironing board; cribs (free) available on request Comfort - Air conditioning and daily housekeeping Eco-friendly - LED light bulbs Need to Know - No rollaway/extra beds available, bed sheets not available Non-Smoking, pet friendly Room is accessed via exterior corridors
1 Double Sofa Bed and 1 King Bed 781-sq-foot individually decorated room, furnished balcony with garden views Relax - Outdoor private hot tub Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Blackout drapes/curtains and turndown service Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Sofa bed, laptop-compatible safe, and iron/ironing board; cribs (free) available on request Comfort - Air conditioning and daily housekeeping Eco-friendly - LED light bulbs Need to Know - No rollaway/extra beds available, bed sheets not available Non-Smoking Room is accessed via exterior corridors
1 King Bed and 1 Twin Sofa Bed Furnished balcony with garden views Relax - Outdoor private hot tub Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Blackout drapes/curtains and turndown service Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Sofa bed, laptop-compatible safe, and iron/ironing board; cribs (free) available on request Comfort - Air conditioning and daily housekeeping Eco-friendly - LED light bulbs Need to Know - No rollaway/extra beds available, bed sheets not available Non-Smoking Room is accessed via exterior corridors
This double room's special feature is the hot tub. The spacious double room provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.
This triple room provides a hot tub. The spacious triple room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
This quadruple room's special feature is the hot tub. The spacious quadruple room provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
The spacious suite features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 4 beds.
This double room's special feature is the hot tub. The spacious double room provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.
This quadruple room features a hot tub. Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower and a hairdryer. The spacious quadruple room features air conditioning, a minibar, a coffee machine, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Guests will have a special experience as this double room provides a hot tub. The spacious double room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.
This triple room's standout feature is the hot tub. The spacious triple room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
This double room features a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a coffee machine and a wardrobe. The unit offers 2 beds.
This double room offers a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a coffee machine and a wardrobe. The unit offers 2 beds.
This quadruple room's standout feature is the hot tub. The spacious quadruple room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
This suite's special feature is the hot tub. The spacious suite offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 3 beds.